FAQ
Frequently asked questions
Will Navigate be in-person or a hybrid event?
Navigate 2026 will be a three day, in-person event. Select keynotes will be live streamed. Don’t miss out on this incredible opportunity. Register now.
How do I register for the conference?
Register online. If you have any issues while registering, please contact our Navigate events team at navigate@sailpoint.com.
What forms of payment will be accepted?
Payment is due in full at the time of registration and must be made via credit card in U.S. dollars.
What is included in the registration price?
- Keynotes
- Masterclasses
- Breakout sessions
- Demo theater sessions
- “Innovation Hub” hands-on demos from our technical experts
- Ask the experts
- 1:1 meetings with SailPoint experts and executives
- Networking in two expo halls
- Monday Welcome Reception
- Breakfast and lunch for Tuesday and Wednesday
- Conference party
- Numerous networking events and activities
Please note, Identity University: Skilled Sessions on Thursday, October 8 is NOT included in the Navigate registration fee. This is an optional add-on event.
I can no longer attend. Can I send someone else in my place?
Attendee substitutions may be requested by sending an email to the Navigate registration team at navigate@sailpoint.com with the names of both the original and substitute registrants. All requests for substitutions must be received no later than 5:00pm CT on September 18, 2026, to avoid incurring a substitution processing fee. Onsite substitutions will incur a $100 processing fee. Granting a substitution request is at the discretion of SailPoint.
I can no longer attend. How can I cancel my registration?
Cancellations: All cancellations must be received in writing via email to navigate@sailpoint.com and are subject to the below cancellation fees. Cancellations received between date of purchase and 11:59 pm CT ninety calendar days prior to the Conference start date will receive a full refund of registration fees paid, less a one-time $50 processing fee. No refunds will be given after 11:59 pm CT ninety calendar days prior to the Conference start date. Refunds are issued to the same payment method used during registration. Credit card refunds must be issued to the original credit card. Any requests to change the payment method used for a completed registration will incur a one-time $50 change fee. Attendees are responsible for canceling their own associated hotel and travel reservations and SailPoint takes no responsibility for any damages, costs, or losses should you cancel or change your registration.
How can I make a hotel reservation for Navigate?
We’ve negotiated a special hotel rate at both the event hotels, JW Marriott and Austin Marriott Downtown, for Navigate attendees. Please book online by September 8. Please refer to your housing confirmation email for the full cancellation policy.
Are rooms available at a government rate for public sector attendees?
A limited number of per diem rooms are available at the JW Marriott and Austin Marriott Downtown hotels for qualified employees. Please book online by September 8.
What if I'm interested in exhibiting at the conference?
For sponsorship opportunities at Navigate 2026, contact us at navigatesponsor@sailpoint.com.
I'm a customer and would like to speak at Navigate. What do I do?
For customer speaking opportunities at Navigate 2026, contact us at customermarketing@sailpoint.com.
What is Identity University: Skilled Sessions?
Thursday, October 8 is an optional day for attendees to get hands-on training in one of two Identity University: Skill Session tracks.
- Track 1: The Strategist track: Lead the future of identity security
- Track 2: The Practitioner track: A personal roadmap to certification
These training sessions are half-day courses for beginners to intermediate attendees who want hands-on classroom training. All attendees will receive a badge of completion. Please note, this is a separate registration outside of Navigate and a separate payment.
See you in Austin on October 5
At Navigate, our "AI, secured" theme illustrates your path forward. Leave with a clear plan for an autonomous future and see why the era of compromise is over. Secure your spot and help shape what's next.
Register nowThe future of identity is global. So are we.
The conversation on identity security is happening worldwide. Find the Navigate event closest to you and be part of the community defining the future of AI, secured.