Insights and thought leadership

The SailPoint Blog
Oopsie! When AI agents go off script

Your coding AI agent just erased your production database. Oopsie! It also fabricated fake users, falsified test results, and confessed that it ‘panicked’—then made things worse. A CEO confirmed that their AI agent, meant to help developers, did all of the above. It was just supposed to help code faster. Oopsie! An AI agent downloaded from a public prompt-sharing site q...

Facepalm Files: Thanks for the help. Please never do that again.

Welcome back to the Facepalm Files! In this installment, Identity Strategist Rob Sebaugh shares his real-world encounter with a compliance violation risk at the doctor's office. Catch up on part 1. The setup My daughter turned 18 recently, officially aging out of pediatric care. As part of her "welcome to adulthood" experience, she needed to establish care with a new prim...

Multi-tenancy Matters: Innovation

In this final installment of our three-part series, we explore the third pillar of multi-tenancy: innovation. In Part 1, we showed how a well-architected multi-tenant SaaS model enhances security. In Part 2, we examined how that same architecture enables massive, efficient scalability. Now, we turn to how multi-tenancy fuels rapid, sustainable innovation — helping SailPoin...

Facepalm Files: Tales from identity dummy moments

Where identity experts share the “a-ha”s behind the “uh-oh”s Everyone has a facepalm‑worthy story—yes, even the pros. In our new Facepalm Files series, identity practitioners and experts share the cringeworthy, laugh‑out‑loud, and occasionally disastrous identity security missteps they’ve experienced or witnessed. Each story comes with a dose of humility, a touch of humor,...

Multi-tenancy Matters: Scale

Scaling smart: Why multi-tenancy is built for growth In the first part of this series, we explored how multi-tenancy strengthens security through rigorous tenant isolation, centralized controls, and built-in resiliency. Now, we turn our focus to the second pillar: scale. Enterprise SaaS platforms don’t just need to be secure — they need to perform consistently and grow ef...

The power of one: Why context is the currency of modern security

In cybersecurity, we’ve made a dangerous compromise. We’ve allowed identity context, security context, and data context to live in silos, each optimized for its own corner of the enterprise, but collectively blind to the bigger picture. That fragmentation may have been tolerable five years ago, but today, it’s a liability. What do we mean by “context”? Simply put, context...

Multi-tenancy Matters: A 3-part series on security, scale and innovation

Why multi-tenancy is more than a technical choice In today’s enterprise software landscape, multi-tenancy isn’t just a technical detail — it’s the architectural engine driving the success of leading SaaS platforms like SailPoint’s Identity Security Cloud. By design, multi-tenancy allows a single software instance to securely serve multiple organizations while maintaining ...

AI agents are here. Your identity strategy isn’t ready.

AI agents don’t behave like humans. They don’t behave like machines. They’re something entirely new, and that’s exactly the problem. These autonomous, goal-seeking entities are capable of reasoning, deciding, and acting on their own. They spin up in minutes, operate 24/7, and make millions of decisions per hour. With access to sensitive systems and data, they don’t follow ...

The power of running with real-time signals: Continuous identity at Identiverse 2025

On September 17, 2011, I was reminded that obtaining and reacting to real-time data is essential. I was running the Stockholm Half Marathon and desperately trying to pace myself on a course that I had never run before. My goal was to keep close to 5 minutes per kilometer (8 minutes per mile)—and the Garmin on my wrist was continually giving me feedback in real-time. It's...